Shipping policy

Shipping Process and Timeline

• We prioritize the quality of our products and packaging to ensure that your items reach you in perfect condition.
• Shipping Notification: As soon as your order ships, you will receive an email notification with tracking information, allowing you to monitor your package's journey to your doorstep.

Changes and Cancellations

• Order Changes: Should you need to change your order (such as updating the shipping address), please get in touch with our customer service team at the email address support@pacmotor.com
• Cancellations: We understand that plans can change. If you need to cancel your preorder, please review our cancellation policy for more information.
• 
  Refund Policy is a 10-day window after the motor is received by the customer
  
  

Questions?

Our customer service team is here to help! If you have any questions or concerns about your preorder or shipping policy, please don't hesitate to contact us at support@pacmotor.com

Thank you for your patience and for supporting PacMotor. We are excited to bring our new products into your hands and appreciate your understanding as we work to fulfill your preorder.